A new hotel brand was launched in a record time of 4 months, deploying a systematic hierarchy of KPIs and actions linked with impact

Output KPIs

• Launch on 30 Oct

• Launch with 30 properties as inventory

• Additional GMV of INR 6 lacs per day incremental

Input KPIs

• # of hotels as TAM

• # of hotels contacted

• # of meetings conducted

• # of cold calls done

• Monthly target for BDM

• Monthly incentive for BDM

• # of BDMs deployed on project

High impact actions

• Pitch document release milestone

• Product brochure distributed

• Commercial model sign off

• New Category page release on app

• Branding material delivery

• Legal sign off on contract

• Contract upload on app

• On-boarding on aggregator apps

• New BG form release

• Marketing campaign sign off

• Success metrics sign off

• Weekly leaders' connect

• Daily war room set up

CASE REFERENCE

3 common mistakes which prevent results to occur

• Output metrics are only measured and tracked while related input metrics are missed

• Actions required to achieve targets are not identified and discussed

• Accountability is not clear, especially for shared goals. Link to individual success is not traceable

• Comprehensive review of KPIs, measurements, frequency and control. Benchmarking with industry best practices

KPI Toolbox

• Define complete KPI cascade from Output KPIs to Input KPIs to Actions

• Establish a PMO (Program management office) or operate virtual PMO for clients to build capability of KPI review and tracking

Deploy Today to unlock value

Set up time : 3 days, Implementation time : 4 to 6 weeks

• Observe better Execution and higher target achievement across revenue, time and cost goals

Templates

Tools

Structures

Your execution capability is your competitive advantage which cannot be copied

Fixing your execution. Just get it done